- • what information we collect in any Fossil stores, Fossil websites, through any Fossil mobile application or through any service provider,
- • for which purposes we use Personal Information we collect and
- • your rights regarding your Personal Information.
“Personal Information” is information through which you can be directly or indirectly identified, e.g. your name, your e-mail address and items you purchased, billing information, transaction and credit card information, shipping infomration (if you make a purchase with us) (provided we can connect them to your e-mail/customer account) and records of correspondence between you and us
WHEN DO WE COLLECT PERSONAL INFORMATION
We receive Personal Information from or about you depending on the nature of your activities. We may collect Personal Information from you in the following cases:
Sign-up/Registering: We store the information that you provide to us, such as when
- • you create an account at our website (including e-mail, name, date of birth and additional information you may voluntarily provide us for example your general interests, items you register that you previously purchased in stores or when you create a wish list).
- • you give us your e-mail address in our stores to receive an electronic receipt for your purchase.
- • you subscribe to our newsletter; you share any pictures/materials with us for publication on social media.
- • you enter a competition or promotion sponsored by us.
Transactions: We collect details of purchases on our website or in Fossil stores (date, price and products purchased) as well as when you return or exchange a product or when you send us your product for warranty or repair service and any communication in connection with this.
WHAT DO WE USE PERSONAL INFORMATION FOR?
Transactions/Provision of services:
We use your Personal Information to verify your identity, process your purchases, send you confirmations or electronic receipts (if you requested this), screen transactions for fraudulent behavior, and handle any returns, repairs to exchanges of your products and for any related communications.
We use your Personal Information to administer your website accounts such as to enable you to access your shopping bag, to see products you saved for later, products you registered (which may earn you points to redeem at stores) or to show you other products that may interest you.
When you enter a sweepstake/contest, we process your Personal Information to enable your participation.
Analytics: We may combine and use Personal Information to help us learn more about our users’ shopping preferences, to be able to tailor our offers and websites according to your interests and preferences, to help us address problems with and improve our site design, products and services, to analyze trends and statistics and to present content in the clearest and most friendly manner for you.
Marketing: We may contact you for direct marketing purposes per e-mail, text message or mail unless you have opted-out from receiving further direct marketing messages (see below for your opt-out options).
Securing our assets: We may also use Personal Information to protect the security or integrity of our websites and our business.
Other: We may use and collect Personal Information for any purpose associated with or related to the above purposes. We may also make disclosures as required by law.
COOKIES AND OTHER TECHNOLOGIES
DISCLOSURE/SHARING OF PERSONAL INFORMATION
Fossil will treat your Personal Information with care and confidentiality. Fossil will not trade, sell or rent your Personal Information to or with any third parties. We will not provide Personal Information to any third party without obtaining your prior consent except for the following cases:
We may involve other companies for the purposes described in this Policy. These other companies might be members of the Fossil group or other third party providers, which may be based in other jurisdictions than your country of residence. Third party providers perform various different services in support of our websites and our business such as administrative, computer, technology outsourcing, data processing and marketing services as well as supply of our goods and services to you,. In these instances, we will need to share your Personal Information with these companies. Where we engage service providers that use Personal Information on behalf of Fossil we will use reasonable measures to contractually ensure that Personal Information is only used for the purposes of Fossil.
Fossil may disclose aggregated, non-personal information about website users without restriction.
Fossil will keep your Personal Information for as long as necessary for the purposes described above or as long as we are required by law. After this your Personal Information will be deleted. We cannot remove your Personal Information when there is a legal storage requirement, such as accounting rules or when there are other legal grounds to keep the data, such as an ongoing contractual relationship.
The security of your Personal Information is important to us. Accordingly, while no set of privacy and security standards or safeguards is 100% secure, we take steps to ensure any information that you share with us is kept secure and strictly confidential in accordance with this policy. We take various precautions to protect information from loss, misuse and unauthorized access, collection, use, disclosure, copying, modification, alteration, destruction or similar risks.
LINKS TO OTHER MATERIALS
If you are offered a link to connect to a third-party website, it is for the convenience of our website visitors. Sites linked to and from this website are not necessarily under the control of Fossil and Fossil has no responsibility for the content or privacy practices of any such linked site or service. We recommend that you read the privacy policies of those third parties to see how your information is handled.
ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION
This website gives you the ability to view and change the Personal Information you provided to us within the My Account section of the website. You have the right to request access to information we hold about you, make a copy of, and request a correction where data is incorrect or a deletion of your data, unless we have to keep your data for legal reasons. For any inquiries, please contact us at [firstname.lastname@example.org]. We may request to provide personal details in order to verify your identity if you are exercised your rights. We will endavour to respond to your request in accordance with the requirements under the applicable laws and regulations. We reserve our right to charge you a reasonable fee for complying with your access request as permitted under the applicable laws.
RIGTH TO OPT OUT OF DIRECT MARKETING AND UNSUBSCRIBE
You can unsubscribe or opt out of our direct marketing communication, including our newsletter at any time. It is easiest to do this by clicking on the “unsubscribe” link in any email or communication we send you. Alternatively, you can contact us via [email@example.com] specifying that you wish to opt-out of receipt of direct marketing materials.
Please note your opt-out choices do not apply to (i) any communication which is not promotional in nature, (ii) sharing and use by Fossil of your Personal Information with service providers used by Fossil to enhance your experience on our websites and (iii) to allow Fossil to provide you with more personalized advertising across the internet.
HOW TO CONTACT US
If you have any questions or concerns, inquiries, complaints, requests to access or correct your Personal Information, please email us at [firstname.lastname@example.org].