Customer Update

Thank You, Hong Kong!


We’re evolving our approach to serving you in the region. While the official Fossil Hong Kong
website is closing, we’re very much here and committed to supporting
you through our trusted and authorised partners.

Continue Shopping With Our
Authorised Partners


You can still explore and purchase genuine
Fossil products in Hong Kong through our selected partners across the region.

Authorized Partners in Hong Kong:
https://www.fossil.com/en-us/store-locator.html

These partners offer the same authentic Fossil quality, warranty, and customer experience you expect.

Already Placed an Order?

If you have an existing order or an ongoing service request, don’t worry—we’re here to help.


Customer Service Support:

Support Hours: Mon–Fri,
(excluding public holidays),
9 AM – 1 PM HKT & 2 PM - 6 PM HKT

Our team will continue to assist you on all pending or warranty-related queries.

Stay Connected With Us


Follow Fossil on social for new collections,
style updates, exclusive drops, and more.


Follow Us:

We’re Not Going Far!

Thank you for being part of our Fossil family.
We continue to invest in Hong Kong through our retail partners and global online channels,
and we look forward to keeping you inspired with timeless style.

For any questions, please connect with our customer service team.